How do I download the Roll’d app?

Easily. And in just a few taps. Head to the App store or Google Play and follow the prompts. BYO appetite.

I’m having issues with the app. Can Roll’d help?

We’ll rescue you. Contact us here for technical support. We’ll follow up as soon as we can. Screenshots of the issue fast-track the solutions, so please provide these wherever possible.

Does the Roll’d app allow delivery?

Yes! You can order direct delivery via our app or online web ordering platform. You can also order ahead for contactless pick-up.

My order has not been received by the store, but I’ve been charged. What do I do?

This is a rare occurrence, but it can happen. If it does, submit the following details over at Contact Us and our team will promptly get in touch: Name used in the app. Email used in the app. Purchase store. Date & time of purchase. Invoice # (in the receipt emailed to you after ordering).

I made a mistake in my order. Can I cancel and get a refund?

You can cancel your order within 10 seconds of being placed. Once it has been accepted by the store, refunds are at the discretion of the store’s team. Please speak to the store directly.

The app says the restaurant is not available, or that it’s closed. What do I do?

In rare cases, stores may choose to temporarily pause receiving orders during a busy lunch/dinner rush. We recommend giving the store a call directly locations are here. If this does not resolve the issue, please contact us here.

I receive a promo code for the Roll’d app. Can I redeem it in person?

No. App-based promo codes can only be redeemed via the Roll’d app.

Roll’d App

order from the roll'd app!

What’s better than fast, fresh Vietnamese? Fast, fresh Vietnamese made convenient. Our slick Roll’d app streamlines browsing, customising, ordering, paying and point-earning. So you can get back to eating, sooner.

ordering via the app.

Crispy pork belly – on luscious Jasmine rice – is only ever a few taps away. Hungry to start? Download. Sign up. Choose your local store. Punch in your order. Yes, you do want extra Hoi Sin, thanks. Add a spring roll. Or three. Hit order, pay and receive instant confirmation. Just like that, we’re rolling.

Roll'd App Loyalty.

Spend & Points.

Get back what you put in – in your stomach, that is. On each order placed through the Roll’d app, you’ll collect points to redeem on future cravings. The more you spend, the more points you earn. Effortlessly simple. Deliciously rewarding.

Rewarding loyalty.

Redeem Points.

Before you crunch Bánh Mìs, let’s crunch the numbers. For every $1 spent, you earn 10 points. And for every $1, you can redeem 1,000 points. No double dipping – you can’t earn points when redeeming them. But you can use a promo code while redeeming points, too.

Healthy choices deserve celebrating. Get rewarded for rewarding yourself.

track your order status.

Waiting. Watching.

Our app is a slice of Roll’d in your pocket. Browse flavours when you’re not sure what Gỏi you’re craving. Or order ahead, if you’re short on time. Or be rewarded in points for choosing Bún over burgers. It’s free. It’s fast. And it’s another way we deliver value.